Tuesday, June 28, 2016

Benefits of giving Corporate gifts

In Singapore, the most effective ways to advertise a brand is to give corporate gifts. It can give a great impression on a company when the customers and other people receive something from them. Most of the recipients will actually use the gift in their everyday lives, which is their way to promote your brand to other people. Whether you are just starting a small business, giving a token of appreciation to your clients can make your business grow as time goes by. It is true that you need to shell out some money in able to give corporate gifts but every cent will definitely be worth it. Below are the benefits that you can get if you give corporate gifts.
1. Increase brand recognition
No matter how big or small a business is, you needed the recognition of people towards your brand. It is one way to be popular and make sure that your current customers will remember your company. It is also a way to stand out from your competitors and be known to potential customers. If only few people know about your brand, it will be hard for you to achieve your goals regarding your business. Hand out personalized corporate gifts that you can give to your loyal customers. Make sure that the item has their name and your company logo as well.

2. Reach people easily
The recipients of the unique corporate gifts that you will be giving will serve as your live advertisers. Many people can see your brand whenever the recipients use the item you gave to them. If they use it every day, all the people around them will be notified about your business. In this way, you can reach several people without talking to them personally and introducing your brand to them.  With a cheap price, you will be able to promote your brand on many people that can create a lasting impact.

3. Promote brand every day
Whenever you spend something for your business, you wanted it to be worth every cent. It is the reason why you aim to maximize every spending that you are making. If you give premium gift items that are useable, there is a higher chance to make your brand have a repeated exposure. Your brand will be consistently promoted by the recipient of the gifts without the need of consistently spending money. As long as your clients and employees use the gift that you gave, no matter how many years already passed by, they will still promote your brand whenever they use it.

4. Powerful marketing strategy
No matter what industry your business is included in, you can give different kinds of promotional gifts to your clients and employees. There are some items that can be related to your business, which is more recommended, but you can still choose other items that can be useful for the recipients. You just have to always put your logo on it or the name of your company. If you are thinking of marketing strategies, you might always include handing out brochures, leaflets, and other traditional marketing tools. But if you want to hand out something new and will catch the interest of customers, then give promotional gifts that they can keep and remind them about your business.

Useful yet cheap custom made gifts



Giving corporate gifts is one of the marketing strategies that are effective for promoting a brand or business. It is the reason why many companies, whether big or small, spend money for this kind of strategy. There are many advantages that companies can have when the gift giving becomes successful like increase on the numbers of new customers and increase the rate of retention for current customers. It is one of the ways to make them feel that you remember them and you are grateful that they are part of your company’s success. However, giving gifts can be expensive especially if you choose to hand out premium items. If you want to promote your brand without spending too much, below are gift ideas that are cheap yet effective.
Pen
One of the most common custom made gifts that are handed by companies to their clients and employees is pen. It may be cheap but it is very useful that is why it can be effective to promote a brand. You can order hundreds of this item and you can easily hand it out to people during an event. Make sure to put your logo on it so people can see your brand whenever they use it or see someone use it.

Calendar
Another traditional gift that will not break the bank is calendar. Many people love to place it on their desk and help them schedule their meetings or personal outings. By giving a calendar, your brand will be part of their everyday lives and they will always be reminded of your company. Whenever they mark a date in the calendar, they can see your logo on it, which is why it is effective.

Eco-bag
Giving something that can be useful for people is one of the key elements to make sure that personalized gifts can be effective. One example of this is an eco-bag, which is both cheap and usable. Anyone can use it when they are shopping and whenever they need an extra bag to carry their things. Choose eco-bags that can be folded so it can be an emergency storage bag that the recipient can use. Place your company name on it and choose a colour that will represent your brand well.

Notepad
With too much information that is needed to take note of, we need to have notepads with us. We can use it in our office when we need to take down contact numbers, schedule meetings, and other errands that we need to accomplish. Notepads might be cheap but it can be used every day. A logo printed on the notepads will definitely remind the recipient about your company.

Water bottle
If you observe nowadays, most people are carrying water bottles with them. They carry it when they head to their office, when they head to the gym, or when they are having lunch in the cafeteria. We always needed to stay hydrated to make our body and skin healthier. There are different types of water bottle that you can choose from that are available in different sizes, colours, designs, and can be made out of different materials. Choose water bottle with your brand logo printed on it if you want to give it as a promotional gift. 

Monday, June 27, 2016

Understanding Third Party Liability Insurance

Third party liability insurance is compulsory as it should be. When you own a car, there is a very decent chance that you will cross paths with a third party, no matter how careful you are when driving. It is also very likely that the third party will hold you responsible for any damage to their car and injuries to their passengers. You must be in a position to honor claims and be protected from law suits that may be filed against you. This is where third party liability policy comes in useful.

Here we will define what third party liability insurance is, its importance, its coverage, and whether or not it is enough for your needs.

What is Third Party Liability Insurance?
When you purchase an insurance policy, you create a contract with an insurance provider. In this partnership, you are the ‘first party’ or the insured, and the company is the ‘second party’ or the insurer. The ‘third party’ is generally someone who can make a claim against you. The main purpose of this coverage deals with the welfare of other people in the unfortunate event of an accident.

The third party liability insurance policy is the minimum level of requirement to drive in Singapore.

Why is Third Party Liability important?
In Singapore (and in most countries), third party liability insurance is a requirement to drive. Third party liability insurance is purchased to compensate for the damages caused to the third party by the first party. For example, if you are involved in injuring a pedestrian while driving your car and it is determined that you are at fault, the person (third party) can seek damages from you. Your insurance company can pay out your compensation payment. In addition, the third party liability insurance covers your expenses against law suits and other hefty claims by the injured party.

You are legally liable if you accidentally cause injury or damage and are considered to have been negligent under Singapore law.

What does it cover?
The third party insurance typically covers the death or bodily injury of any person involved in the accident including the occupants in the vehicle. The insurance plan also covers damage to property such as the third party’s car, a street light, or other property destroyed in the accident.

This insurance policy does not cover your own injuries and damages in an accident.


When talking about third party liability, it’s not difficult to determine whether you need it or not. Simply owning a car requires you to have this basic type of coverage. If you have assets or income that needs protection, this minimum coverage might not be enough for you. Although the standalone third party liability coverage is decidedly much cheaper than a comprehensive policy or other policies, it might not be enough to protect you from significant financial loss. Do note that it only takes one disastrous claim to clear out your savings account and force you to sell your assets. Additional coverage is reasonably priced and should complement the amount of assets you want protected.

Monday, May 30, 2016

Is Remote Working Possible?

Remote or mobile working does have its challenges as well as its benefits. In this article, we list down some pros and cons when it comes to remote working. For people used to working in an office setting it can be a very new experience. We delve into the new challenges and benefits this working arrangement can bring out.

Pros
1.     
  
Less Stress
Equipped with unlimited mobile broadband, there is little you really need. Remote working allows employees to relax a little more. Offices have a lot of limitations when it comes to attire and attendance. This can cause unnecessary stress in most employees. The key reason for stress in the office is traffic during peak times which also happens to be when they have to be at work. Remote working eliminates the need for commute or traffic related stress.

2.       Connected
It’s very rare for remote employees in Singapore to have no access to the internet. Even with a simple prepaid mobile broadband connection, employees can stay connected and communicate effectively online with video conferencing apps such as Skype and WhatsApp. Along with the prevalence of smartphones and tablets, employees don’t have to bring around heavy equipment to be able to stay connected.

3.       Cheaper
Not only is it cheaper for an employer because of reduced rent and property costs, but it also saves employees a lot of money. Say goodbye to your high petrol and parking bills. You can save a lot by eating at home too. Only thing you’ll have to shell out on is your internet connection and you are good to go.


Best of all you can work wherever or however you see fit. Aside from broadband on mobile, choice and flexibility are major factors as to why remote working is very effective when it comes to improving the lives of employees.



Cons

1.       Loneliness
One factor that remote working doesn’t delve on is the social aspect of an office setting. It can get quite lonely for extroverts because you need a constant source of conversation. However, this can easily be curbed by communicating with co-workers through social media or messaging applications.

2.       Procrastination
People tend to procrastinate when there is no one around to physically supervise them. This can be problematic if you are easily affected by any interruptions, especially those with pets. But, most experts agree that once you set a habit for the next 21 days, you will be able to form a working habit.
As you can see, aside from the very crucial internet connection, it really depends on the type of person you are and how committed are you to really working remotely. If you can go without the social aspect of office life and you don’t easily get distracted, then remote working might just work for you.



Do you agree with the advantages and disadvantages listed in our article? Share with us your opinions and experiences on remote working. We would love to hear some of the challenges you were able to overcome. 

Wednesday, May 25, 2016

Tips to Choosing the Right Thailand Property for Sale


Interested to invest in Thailand Property? Thailand offers an exciting real estate investment opportunity. Whether you are planning to retire or start a business here, you’re sure to find a property that suits your needs and your budget price range.
Note, however, that investing in real estate may be one of the biggest decisions you’ll ever make. It could give you substantial return on investment, but that doesn’t happen in an instant. You also need to get yourself involved in the buying process.
You need to understand the steps you need to go through, requirements you will have to complete, along with your rights and limitations. Take the process seriously so you can avoid running into problems along the way. This is a long-term commitment and you’d want to be sure you want the property before saying yes to any deal or agreement.
Give yourself time to think through your decisions. You don’t have to rush with something as important as this. Make the most of your time. Here are a few tips before investing in any Thailand property for sale.
Define your purpose.
Ask yourself your reasons why you’re looking to invest in a property. Do you find yourself going back to Thailand and think it’s better to invest in real estate than book hotels every time?
If so, you might want to consider the return on investment you could earn when you’re not in Thailand. For example, would you be able to have the property rented? Is this option possible and can your property agent help you with the process? Is the property located in a strategic area that it will be an attractive option for tourists spending the holidays?
Or you probably are looking to retire in the country. If so, it’s essential to take a good look of the status of the property in the next years. Will it be as sturdy? Is the location practical for an elder?
Before you even approach a property agent or use a property listing site to look for available estates, take some time to contemplate on your purpose for investing  in the property market in Thailand. This will help you narrow down your options accordingly.
This will also prevent you from getting too carried away with your appreciation of a property’s aesthetic value. It might be attractive, but it might not be what you need.
Take time for your research.
There are several options for properties that you could invest in even when you’re a foreigner. Don’t settle for less. Go to as many property listing sites and inquire to as many expert property agents.
It’s your right to take your time looking into the available properties. If you’re not happy with what you see, move forward to the other choices. You don’t have to feel sorry for not picking a property just because the property agent seems very friendly and accommodating.
After all, an agent or broker wouldn’t push you to invest in a property they know you don’t have your eyes on
Set a budget.
Note that location will be a very important factor on this part. A strategic location that is within a stone’s throw away to business establishments may be more costly.
Sites near touristy spots may also come with a higher price tag. You would want to evaluate your needs as well. It would be convenient to find a place that is nearby public transportation, hospitals, or schools if you have kids or you wish to pursue further studies.
It’s up to you as you might want a laid back lifestyle as well, in which case a location set away from the bustling cities might suit you best. Your finances would determine which properties you can possibly invest in.
It is as well important to consider your other long term goals such as saving up for your retirement or your plans of investing in any business venture. You need to be prepared in case something unexpected happens.
Finally, ask help from legal and finance professionals.
If you need sound financial advice, go to professionals. The same applies if you need legal assistance. If you’re familiar with the laws involved with your investment, you’d be in a better position to negotiate deals.
You’d also know which questions to ask sellers or landlords. Real estate can be difficult to navigate, especially for beginners. If you have questions, don’t hesitate to ask. These people are there to help. 

Benefits of Having an Effective IT Support Helpdesk


IT support help desks are designed to improve user experience. This team plays an important role in ensuring that IT services are all running smoothly and that risks of downtime are reduced.
For someone to be effective as part of the IT help desk team, knowledge on the technical issues usually encountered by end users is highly-recommended.
It’s also important that the software used by the team keeps up with their needs. Every concern raised by users should be recorded, monitored, and resolved. This database will help the team respond to user queries faster and more effectively.
The goal is for the IT help desk to get the user back to work again. The help desk offers solutions to user problems and determines when an issue needs assistance from specialty groups, in which case the concern has to be escalated.
Help desk should be optimized to ensure fast service to users. Here are few more benefits of having an effective IT support in Singapore.
Making customers happy.
Whether the concern is troubleshooting a computer hardware or software, it is important that the help desk staff are all good communicators. They need to be able to handle the conversation in a professional manner, regardless the tone of the customer.
When customers are happy how their concerns were handled, this helps project a positive image for the company. This is especially the case when the help desk goes the extra mile in assisting users. It can also help produce more repeat customers.
Improving products and services.
Nobody would know something is wrong with a product unless someone reports it.  The IT help desk is the first team customers reach out to when they encounter issues. Hence, the help desk performs a critical task in keeping track of all customer complaints. 

It is necessary for the IT desk to record data as accurately as possible, including even small details. These complaints should be summarized and escalated to the development team, which in turn, would look into the reports and study how, based on all information available, they can improve a product.

Boosting productivity.
When customer complaints are recorded and coursed through the right team or department for proper handling, productivity in the workplace is enhanced. The IT help desk should then be able to tag customer queries correctly so they could easily be resolved as well.

Cost-effective. 
Starting your own help desk team will require resources. For one, you need to train people. Rest assured though that whatever you’re investing to improve your help desk, you’re earning back through increased productivity and improved products. By providing real-time resolutions to customer queries, you also  help everyone save time.
The role of the IT help desk may seem simple but it’s not one to be underestimated. Performing your job when a customer is frustrated can be very challenging. Making sure the IT desk people are fit for the job will benefit your company in the long-run.

If you deem you do not have time to form your own IT help desk, note that you can always outsource a company to help you out. Make sure, however, that you’re working with a reputable Singapore IT support team.


Types of Singapore Corporate Gift

Every company or business wants to show appreciation and gratefulness to their clients. It is the reason why Singapore corporate gift become in trend for several years. There are many items that can be given, but not each of them can be effective. Choosing the item to give is very important not only to make the client happy, but most especially to make it leave a good impression to your brand. Below are some unique corporate gifts, which can be effective in leaving good long lasting impression your company wanted and needed.
1. Personalized
If a person received a mug with just a company logo in it, and another one that has a company logo and also his own name, he will surely prefer the latter. Every one that receives personalized corporate gifts will be instantly joyful. Choosing items that are not only just useful to the recipient, but also personalized, can give a good effect on your brand. Think of items that can be personalized like notebooks, mugs, umbrellas, or jackets. These things can be easily placed with the brand logo and also the name of the recipient. No matter how traditional the items that you chose, if you decided to turn it into personalized corporate gifts, it will still feel and look different. This type of gift is recommended if you are in a budget but still want to add personal touch to the gift you will be sending. Your company or brand will be remembered by the recipients whenever they use the item that you gave.
2. Premium
Premium gift items can be more expensive than traditional items such as ball pens, planners, and notepads. However, if you have higher budget and want to impress your clients, then premium gift items are the perfect choice. We all want to make long lasting impression to our customers because it is one way to make them trust and continue support your business. It is the reason why many companies choose to give premium gift items especially to their loyal customers for years. Remember that you do not need to hand these items to all of your clients because it can be very expensive. Just choose the clients that gave you the trust and the ones who give you so much profit. If you are thinking of what kind of items you should give, you can choose a premium wine, chocolate, or an expensive ball pen that can be used by your clients.
3. Unique
Forget about the traditional items, and give more effort in thinking what you can give to your clients. Unique corporate gifts are one of the types that can be hard to decide on. It is because almost everything is already been given or offered by other companies. However, there are other items that can be unique or look unique at least. One great idea if you want to give unique corporate gifts is to make your own item. You can hand out a notebook, which you personally designed. In this way, even though notebooks are considered to be traditional, your personal design can make it unique. Choosing this type of gift can make your brand easily be remembered by clients because its look can be distinguished from the others.

Key Elements of Effective Promotional Corporate Gifts

Giving promotional corporate gifts is one way of showing gratitude to the recipient, and promotes the brand of companies and businesses as well. They are willing to shell out some money for the production of the items with the hope of making it an instrument to give positive effect on their brand. However, not every gift becomes effective because the items are not fully thought about. If you want to choose gifts premium that will be effective, you must consider the three key elements that are listed below.
1. Useful
The first element of the promotional corporate gifts that you should give is something that is useful for the receiver. No matter how expensive the gift is, if it will not be used, the gift will not be effective in promoting your business or company. When thinking of the kind of gift, you should consider the lifestyle of the recipient. If he is sporty, a water bottle or sports bag is perfect for him. While if the recipient is working in a cold environment, a jacket can be useful. 
If you are in a tight budget but still want to give gifts, you can choose the traditional ones such as ball pens, notebooks, and umbrellas. These items can be useful for everyone and whenever they use it, they can see your logo and the name of your brand. On the other hand, if you are willing to be generous in giving gifts, custom made gifts are perfect. There is a higher chance for the recipient to appreciate and use the item when he knows it was really made for him.
2. Relevant
The first element focuses more on the recipient, while the second element is for your brand. Choose gifts premium that are relevant to your company or business. It means that the item must be related to the products or services that you offer. Once people received the gifts, they must easily associate it to your company. You might think of giving traditional and popular gifts such as ball pens. However, if the products or services that your company or business offer does not have anything to with writing, then probably ball pens are not the best choice.
If your business is gym, a water bottle or sports bag can be relevant to your brand. Another example is when you own a coffee shop; a mug with your brand logo can help you be remembered by the recipients. If you own a cosmetics brand, a cute and handy mirror can also be associated with the gift that you will give.
3. Representation
The main reason why businesses and companies give promotional gifts to their clients is because they want to get the positive insights of their customers. Having a positive impression of clients can help any business succeed, no matter in which field it is included. It is the reason why the third element of effective promotional corporate gifts is the representation of the company. No one wanted to leave negative impression to the recipient, so you have to make sure that what item you will give, can leave nothing but good effect to your brand.
Make sure to avoid giving items that are not presentable and look crappy. Even though you purchased the items in a cheap price, the items must still look good to make the recipients happy. Remember that what you will give can be kept by the recipients for years, depending on how much they like it and use it, so you have to ensure that it can represent your brand well.

Friday, April 29, 2016

Where To Find Metal and Steel fabrication Services In Singapore

Finding companies that offer steel fabrication services in Singapore isn’t hard, being a newly industrialized country in itself. Structural steel is widely used as a construction component for its  strength. It also suits metal fabrication projects.
Benefits of Using Structural Steel
Here are few more reasons why structural steel is preferred over other construction materials.

        High strength - Structural steel is robust and stiff that’s why it’s commonly used in both commercial and industrial construction projects. It can easily endure yield stress unlike other materials. It’s also even used in both onshore and offshore marine industries.
        Flexibility - Another good quality of structural steel is that it can be designed into various forms and shapes. They also allow for immediate use once it has been delivered to the project site.
        Sustainability - Structural steel can be reused without the need for additional processing. Its production and fabrication also do not require use of water.
        Heat and fire resistant - Since structural steel is fire resistant and non combustible, it is commonly used as a construction material for high-rise projects.
        Anti-corrosive - Structural steel does not corrode even when exposed to water in an extended period. It also does not develop mold and mildew.
Where to Find Metal and Steel Fabrication Services
Metal fabrication in Singapore, as it is in other countries, offers a variety of applications. If you’re looking to hire a metal fabrication services company for your project, here are a few tips you might want to use as a guide.
Search for local companies online. Since you will be shipping a heavy construction material, you might as well go to a local full-service engineering solutions company. This way, you get to avoid being charged unnecessary shipping costs. You can also pay a visit to the company if you want to see how their work process is like. You can then assess further if you want to hire the team for your steel fabrication project.
Get in touch with the team. You can always get in touch with the team in case you have further questions. Most will be happy to provide their contact number or email address, or you can as well use the contact us form you’d find in the company website. You can even have your design drawing uploaded along with your inquiry. Find out which company is most accommodating.
Check out previous projects. Whether you need engineering services for your offshore marine project or would need welding or fitting works for your new business, you need to check with the company which types of job they specialize in. This way, you can be sure you’re going to the right team, equipped with the right skills to handle the project for you.
Finally, ask for recommendations. Quality workmanship speaks for itself. If clients are happy working with the metal fabrication services company, chances are they’d be more than willing to refer you to the same team. Experience and expertise make up for a company’s reputation. And no one is more credible to speak for this than clients, themselves.


How to Choose the Company that Gives Quality Engineering Services

Are you looking for a one-stop solution for all your engineering needs? Whether it’s architectural, civil, electrical, mechanical, or structural engineering solutions that you require, several companies in the engineering service industry do provide outsourced services. Still, there are companies that offer a particular type of engineering service. But the main concern is how can you find a company that gives world class and quality engineering services. With hundreds of engineering services in Singapore and in other parts of the world, how do you select the best company to help achieve your business goals?

Below are the most important factors you should consider in order to come up with a wise decision in choosing the company for your engineering concerns.

1. People. If you decide to outsource engineering services, make sure that you’ve got the right people. The main purpose of outsourcing is convenience, so that you can focus on your internal activities. If the people of the outsourcing team are not competent or reliable, it will only cause damage to your business. Hence, it is very important to know what kind of people will be working for you. Are they proactive? Or are they experienced enough to identify key issues and determine possible results.
One reason that may trigger you to choose outsourcing is the fact that there are projects that require engineering skills that may not be existing within your company’s resources. That’s why instead of hiring additional employees, which will be a tedious process, it is practical to outsource solutions to your engineering projects.

2. Track record or reputation. Reputation is an intangible concept but it says a lot about a company. It is a result of hardwork, excellence, customer satisfaction, and significant contribution to the society. If the company offering engineering services has a good reputation, such is preferred over other companies belonging to the industry. Why? Simply because its reputation has established trust.
When searching for a company providing engineering services, take note of how responsive the company is. How capable is it when it comes to resolving errors and mistakes? Does the company communicate effectively and transparently?

3. Services. It’s always best to work with a company that has all the engineering solutions that you need or would want to outsource. This brings convenience and efficiency as you will be able to acquire engineering services at a single place. But in case you are only looking for a specific kind of engineering services such as mechanical engineering design, just make sure that the company includes the basics and even the most recent technology and software programs.
Aside from the default services the company has to offer, check out if it also gives professional advice that can guide and help you in making effective business decisions.


To sum it up, the perfect company for quality engineering services is one that cares for its clients and not only thinks of profits, addresses all concerns no matter how big or small they are, and lastly, provides services that are suitable to meet your needs.


Why Singaporeans Should Invest In Properties In Thailand

Did you know that Bangkok, Thailand was second most visited city in the world in 2014? According to Master Card’s Global Destinations City Index, it received over 16 million international arrivals. This is only one of a few reasons why Singaporeans should take advantage of every opportunity they have to invest on property in one of South East Asia’s booming economies. That is why we list down some of
1.       Tourism is big business
Tourism is a major industry in the country. If you invest in a Thailand property, you have a lot of options to have it rented out. With Airbnb and other rental websites, you wouldn’t have a hard time having it leased out. Plus, a lot of Europeans take long vacations in the country. Long term rentals will help you gain your money back right away. Who knows? You might even want to buy another property in the country and double your investment. Property in the country is still fairly affordable in Thailand compared to properties in Singapore or Hong Kong.
2.       Economic recovery
Thailand has a very resilient economy. Despite its numerous incidents of political unrest, it has maintained a very good economy. It has a world class transportation system and infrastructure system. This makes living in the country really easy. Communication system is also top-notch. Plus, they also have affordable food. The Thai government has made it also easy for foreign direct investment that makes their economy very robust.
3.       Hub for Indochina
Thailand is also known as a business hub for Indochina. Countries like Myanmar, Laos, Cambodia, and Vietnam all see Thailand as the hub for the region. Buying a Thailand property as a business investment is a very good move. You can have your property rented out to corporations who want a regional office in the area. The government incentivises businesses who’d like to invest in the country. This makes it a very lucrative venture.
4.       Preference to ASEAN nationals
ASEAN nationals (Brunei Darussalam, Myanmar, Cambodia, Indonesia, Laos, Malaysia, Philippines, Singapore, and Vietnam) have an easier time investing in the country. This is an amazing opportunity to invest in such a booming economy. It’s easier to invest in property when you come for an ASEAN country rather than those coming from Europe or USA. Plus, opening up a business is also easier for ASEAN nationals. Thailand’s population is over 67 million people and add in 16 million international tourists every year. It is an excellent opportunity to make a very lucrative investment.
It is without a doubt a great investment to buy property in Thailand. But you also have to be very cautious about their laws and regulations. Look for a lawyer who has background in land laws in Thailand. There are estate agents available in Singapore that can help you choose a property. They can also go through with you the different processes involved.

Are you planning on investing in Thailand? What cities do you plan to invest in and why? Let us know in the comments section below.


When To Call IT Maintenance

Computer issues happen all the time. Most of the time though, you can solve the issues on your own. But there are also times when you need to have IT personnel on hand to help you solve the problems. It is important to always have a help desk ready in case you have a tech problem you cannot handle on your own. Tech issues can halt operations significantly. The repercussions of this can lead to missed deadlines that are very vital for the overall profits of the company. We are listing down some serious IT issues that you should definitely have IT maintenance specialists check out.
Security Breach
Security breaches are when sensitive or confidential information are being copied, transmitted, viewed, or stolen. They can steal anything from passwords, client databases, private emails, and financial information. This can happen if a virus reaches your shared network or an unauthorised person gains access to your computer. In Singapore, IT support firms specialise in preventing and removing these viruses from your computer network. Cyber security is very serious issue and it needs professional assistance. Professional IT specialists can get to the root of the problem and
Health Check
IT health checks are important so that tech support can help track your IT infrastructure for any flaws it may encounter. These flaws can be anything from old hardware, faulty software, viruses, and malware. Health checks have to be done in rotations. Rotation really depends on the type of business you conduct and how much equipment you have. The more equipment you have the more IT health checks you have to get. It is important to keep up with these health checks to ensure that your network and equipment are in optimal health. It helps eliminate downtime that can be detrimental to your business. It is a proactive approach to any IT issues you may encounter.
Recovering Lost Data
Data is very important for companies and individuals. If a data backup goes wrong, you can lose all your important files in a blink of an eye. It is a horrible situation to be in. If you are unfamiliar with recovering files on your own, then call an IT professional. Recovering lost data by yourself can take a lot of your precious time you might not have especially if you have a deadline to catch. IT support professionals can help you recover these files and give you pointers on how to avoid making the same mistake.
Nowadays, there is a lot of risk for companies who don’t have a dedicated IT support team. These risks can impede on your business’ performance. Each business is different and you have to look for a dedicated team that tailors their approach for your business’ needs. Whether you plan to outsource IT support or have it in-house, it is important that they are able to take on issues right away 24/7.
Have you encountered any of these issues? What were you able to do about it? Do let us know in the comments below. 

What Is The Main Job of a Help Desk

In order to be successful all IT enterprises or businesses that rely heavily on IT must have a help desk set in place. But what is the main function of a help desk really? We define what it means and the different elements that come into play so that you better understand its functionality and importance in business. 

Companies that specialise in IT support in Singapore define a help desk as a means to provide information and support to users. This can mean anything from basic IT maintenance and troubleshooting support for small businesses to more complex software support. Technical IT support is important for business to make sure their day-to-day operations are running efficiently.
To be able to provide a good IT support helpdesk, there are different smaller elements that come into play. We list down these elements that make this main functionality actually work smoothly.

1.       24/7 Assistance
Round the clock assistance is needed in order to address any issues that might delay your business’ operations. Whether it is issues with your hardware or software, IT personnel or a firm should always be on standby support mode should you need them. This will help minimise any impact this may do to your overall operations. It will be especially important for those businesses that depend very heavily on IT for their operations.

2.       IT Maintenance
Maintaining your IT infrastructure is also an important part of having a successful helpdesk. IT personnel or firms must put your business’ IT needs into consideration in order to properly plot out maintenance schedules. IT infrastructure that doesn’t get regular maintenance might not run smoothly. This may require IT support specialists to regularly inspect hardware as well as software for any security or maintenance issues.
3.       IT Infrastructure Inventory
By keeping a detailed inventory of your entire IT infrastructure, IT support specialists may be able to identify any problem areas that have to be dealt with accordingly. IT inventories have to be comprehensive in a sense that specifications, date of manufacturing, warranty dates, should be placed in a database where IT support specialists can find them right away. This eliminates time needed to get these specifications manually.

4.       Mapping User Experience & FAQ
Plotting out user experience is very important in providing users with a comprehensive customer service. Mapping out a user’s experience in particular software may lead them to identifying common issues. By defining these common issues, IT support can work faster or, better yet, prevent these issues from arising altogether. Through this, they can also build a frequently answered question list. This list may be available to all users of a company. It will make it easier for them to identify and fix the issues themselves.


Support helpdesks make our lives so much more convenient and help run our business operations efficiently and effectively. Invest in the right solutions as well as a firm that can help provide you with an effective support helpdesk. Do you take these elements into consideration when building your helpdesk? Do let us know in the comments below. 

Summer Events And What to Remember

Summer events are great for companies that want to have a mid-year celebration. It can be anything from celebrating your employees or your company’s successes. With all corporate events, it has to be a memorable event for all who attend. We list down some things that will step up your corporate event game.

1.       Theme

Summer themes are an excellent way to ensure that your events will be fun for all your guests. These can be anything from casual beach themes to cool picnic events. Once you and your team have settled for a theme then you can get started on choosing the location, food, personalised corporate gifts, and so much more. Hold a vote around the office to see what theme they want to go for. No theme is impossible to do. All you need is the imagination to see it through. Keep the theme of the event in line with the objectives of your company.

2.       Location

Location has to be decided early on so that you can book caterers and confirm the date for the guests. Location has to be easily accessible to caterers, event organisers, and guests. For a summer corporate event, try to make the location outdoors. A beach location, rooftop, or garden will make for excellent summer event venues. Make sure they have ample room for your plans such as a stage for the event and so on. This can allow you to plan for any furniture or equipment that you might need.

3.       Furniture

If your event location doesn’t have furniture, you’ll have to rent your own. This is why it is very important for you to lockdown your theme and location early on. Focus on your location and what works well with it. Be sure to book it as soon as you have your theme and ask them if the location is accessible to them. Keep the furniture light and casual if you are going for a summer theme. Rent equipment you would need for your event as well. Things like audio visual equipment have to be booked the same time as the furniture.

4.       Party Favours

Corporate party favours are an excellent way to get your company name across. Custom made gifts with your corporate logo will make for very good party favours. Remember to choose a party favour is well made and that won’t break right away. Always identify who your guests will be in order to come up with a good gift that will be a material representation of your company.

5.       Food

Food and drinks are always a fantastic perk in attending parties. Being frugal in this area would make it very disappointing to your guests. Choose a caterer that has been around the business for a while. Make sure to taste test their dishes in order to find out if they will make the cut. Hold a poll in your office to find out if they have any preferred caterers and then start from there.

Planning a corporate event? What are some of the challenges you are encountering? Tell us in the comments section.